How Salesforce Helped Telcowin on Its Digital Transformation Journey
Everybody knows Telcowin is Malaysia’s number one Salesforce reseller. We are your trusted certified consulting and implementation partner. But did you know we also utilise Salesforce ourselves?
2021 was an uncertain year for people from all walks of life all around the globe. In fact, it was the peak of hardships which stemmed from the start of the pandemic back in 2020. Anyone running a business was concerned that they might not be able to sustain for another year, least of all turn a profit.
While employers and board members began engineering outside-the-box solutions, employees were exploring different ways to secure themselves and their own families. People could still be comfortably holding jobs one week and then suddenly be locked out of their own offices the next. It was tough.
The same could be said for Telcowin. We were faced with plenty of challenges yet here we stand tall today, in the first quarter of 2022. How on earth did we do it?
The answer lies in Salesforce.
While others scrambled to search for leads and opportunities, Salesforce enabled Telcowin to capture leads from websites and other social channels. Our sales team was able to focus on the important things by using past data to track activities, documents and engagements with customers.This in turn, resulted in better offerings for our potential customers.
Meanwhile managers and directors were able to prioritise high value deals to help account executives swiftly close them.
The outcome of all this was that Telcowin managed to increase conversion leads to opportunities by 150%, shorten the sales cycle by -30% and most importantly increase the YoY revenue by 100%.
All this was achieved during the most difficult period for businesses. Needless to say, Salesforce saved us a lot of hassle, smoothened the journey ahead while also generating profits for Telcowin.
Find out how Salesforce can work for you by booking a demo today. Click on the following link and our sales team will show you how it is done https://telcowin.com/contact/