Service Cloud

Salesforce® Service Cloud is a customer service software and support application that empowers organisations to manage their customer information and conversations through multiple channels;  phone, email, chat and more.

Service Cloud is able to deliver smarter service with a 360-degree view of every customer through its shared, single view of customers across business units.

Add On Modules

Field Service Lightning

Deliver trusted field service from anywhere — fast.

Increase productivity, on and offline, using a flexible field service solution. Equip your team with AI-powered scheduling, resource optimisation, guided safety protocols, van inventory, knowledge articles, and more — all on the Customer 360 Platform.

Salesforce Feedback & Survey Management

Salesforce Feedback & Survey Management lets your company improve the customer, partner, and employee experience by automating surveys across the entire customer lifecycle.

Salesforce Telephony Solution

Salesforce Telephony Solution uses intelligent telephony via CTI to increase agent productivity and better serve customers, from anywhere.

Salesforce Einstein for Service Cloud

Salesforce Einstein for Service Cloud puts the power of AI into each service interaction with the world’s #1 service platform.

Find Out How We Can Help Your Business

Speak to us by filling in your contact details and our Sales team will get in touch with you to better understand your needs!

Contact Us