OUR STORY

How we started

The abbreviations of TELCOWIN represents “TEL” as Telling, “CO” as Companies and “Win” signifies How to Win. Together with our committed and talented team, we have progressed from strength to strength and success to success as a result of our collaborations with our esteemed clients.

Backed by our globally-established principal (Salesforce®), we have been entrusted as their GOLD CONSULTING PARTNER and recently awarded as the Authorised Re-seller in the region. We aim to continuously work hand-in-hand with Salesforce in delivering the most innovative and cost-effective solution-fit offerings to clients both local and international.

Our Beginnings

Telcowin started its humble beginnings in 2007 as a digital asset management vendor providing solutions and implementation for document digitisation services. Servicing a wide range of clients from government agencies and GLC’s to assist them in converting their physical documents to digital assets when Malaysia was at the peak of transitioning its business management during the Digital Revolution.

Throughout the years of experience within the IT industry and moving together with the current digital trends, in 2012 Telcowin embarked on its journey to build its expertise around the Salesforce® ecosystem delivering digital marketing solutions using the #1 CRM brand in the world.

Message from the CEO

Saying ‘You are going to Win’ is easy, but at Telcowin we take that extra mile in giving everything we’ve got to support our clients in achieving their sales & marketing goals while keeping their customers happy with the best, most updated CRM (Customer Relationship Management) solution and trends in the market.

As the fourth industrial revolution heavily focus on the usage of AI & IOT,  Telcowin is here to help organizations ramp-up their business performance with the support from the technology and solutions using the world’s #1 CRM platform keeping you up to date with the current trends of CRM to optimize your sales & marketing efforts while directly engaging with your customers to provide them the best personalised customer service experience to be remembered.

Accomplishments

Backed by our globally-established principal (Salesforce®), we have been entrusted as their GOLD CONSULTING PARTNER and recently awarded as the Authorised Reseller in the region.

We aim to continuously work hand-in-hand with Salesforce® in delivering the most innovative and cost-effective solution-fit offerings to clients both local and international.

Our Core Values

Winning

Saying ‘We will Win’ is easy, but the process to achieve it comes with hurdles and challenges. At Telcowin, we strive to go that extra mile to ensure that our clients are able to achieve the results.

Empower

We believe that growth plays an important role for any individual or organisation. At Telcowin, we make sure that our employees and clients are equipped with the right knowledge and access to achieve the best results through the best CRM platform in the world.

Commitment

The silo-mentality within an organisation is risky, especially in an environment that is constantly evolving. At Telcowin, we acknowledge that problem and are committed to focus on delivering the best support and innovative methods to enhance the experience of personalised customer journeys.

Sharing

Knowledge sharing and teamwork are the main skills required in defining our core. At Telcowin, we encourage open discussions within the organisation and our clients.