EXPERTISE

How we started

Telcowin started its humble beginnings in 2007 as a digital asset management vendor providing solutions and implementation for document digitisation services. Servicing a wide range of clients from government agencies and GLC’s to assist them in converting their physical documents to digital assets when Malaysia was at the peak of transitioning its business management during the Digital Revolution.

Throughout the years of experience within the IT industry and moving together with the current digital trends, in 2012 Telcowin embarked on its journey to build its expertise around the Salesforce ecosystem delivering digital marketing solutions using the #1 CRM brand in the world.

We are 1 out of 4 Salesforce Gold Consulting Partner &
Authorised Reseller in ASEAN

Proud to be granted the Gold Consulting Partner status and an authorised reseller within the region, Telcowin strives to provide its clientele with the best consulting support services especially in the digital marketing front.

Our core services

With an extensive experience in Malaysia’s market covering multiple industries, Telcowin provides the following services:

Salesforce® Advisory and Implementation for Sales, Service and Marketing Cloud platforms

Consultation on Applying Industry Best Practises Using the Salesforce® Ecosystem

Optimal Digital Marketing & Customer Facing Solutions for Maximum ROI

Integration of Salesforce® products with existing business system

Salesforce® Campaign Management Services

Optimal Digital Marketing & Customer Facing Solutions for Maximum ROI

Industries

With wide range of services throughout industries, Salesforce® have them all. Telcowin will provide consultancies for the best practice dedicated to your specific nature of business.

Travel & Hospitality

Financial Services

Education

Engineering

Logistic Services

Retail & Loyalty

Properties & Real Estate

Utilities & Energy

Let us help you achieve greater heights with the best Customer Relationship Management platform

  • Simple, scalable and fully customisable CRM
  • Leverage power of automation and AI to close more sales and cases
  • Automatically sync all communications with every lead (phone, email, LinkedIn, etc.)
  • Intuitive and easy to use dashboard
  • 24/7 customer support team to help all users from Small business to Enterprise