Where Systems Align, People Thrive

Beyond Omnichannel: Building Truly Seamless Retail Journeys

13th August 2025
9:00 AM to 11:00 AM
The Boardroom, Colony, The MET Towers

An executive roundtable on moving from fragmented operations to a unified business where data, systems, and people work as one.

13th August 2025
9:00 AM to 11:00 AM
The Boardroom, Colony, The MET Towers

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We know you’re pursuing the perfect omnichannel experience. But what happens when the systems powering it don’t speak the same language?

That’s why we’re bringing together a handpicked group of CX, digital, and technology leaders for an intimate roundtable dialogue. Co-created by Telcowin and Boomi, this is a rare opportunity to pause, reflect, and reimagine leadership in a world where everything is connected.

This isn’t a showcase.
It’s a space for honest conversation.

Together, we’ll explore how aligned systems and connected data unlock something deeper: clarity, momentum, and people who thrive. Because when leaders move as one, so does the business.

Why Join Us

Real conversations with your peers—not presentation

Insights from real-world transformation leaders

Frameworks for aligning systems, data, and human outcomes

Breakfast + networking with decision-makers who lead like you

You’ll be in the right room if you’re:

  • A CXO shaping the future of customer experience
  • A CIO/CTO driving integration and agility
  • A Head of Retail, Strategy, or Digital Transformation
  • Leading a business that wants to move smarter, faster, and together

8:30 AM

Registration + Light breakfast

9:00 AM

Welcome By Mr Hafiz Izwan, CEO, Telcowin

9:15 AM

CXO Insights – by Guests Speaker

9:45 AM

Roundtable Dialogue “Real Talk: Building Truly Seamless Retail Journeys”. Moderated By Mr Greg Mr Greg McCreanor, Head Of Partner Advisory, Boomi

10:15 AM

Executive Wrap

10:30 AM

Networking

11:00 AM

Event End

Telcowin Sdn. Bhd.
The Met Corporate Towers @ KL Metropolis,
Kuala Lumpur, Malaysia.

Email: ask@telcowin.com
Tel: +603 8679 9900