Creating success: How salesforce via Telcowin helped Erya By Suria transform and increase its success rate by more than 80% for each property.
For over 17 years, Erya By Suria has been offering its clients unforgettable experiences through their inclusive holiday, accommodation, and leisure packages. Whatever you seek for – from a relaxing retreat to a fun-filled vacation or even an exhilarating adventure, Erya By Suria aims to create impressions that last a lifetime.
Erya by suria has always been committed to making their clients happy, but over time, the sales team realized that they were struggling to provide a seamless experience.
This was because the sales team was limited by the manual sales process, and was unable to create more engagement, and get more appointments with clients. Between juggling paperwork and procedures, the visibility of the sales team became reduced, which limited pipeline potential and closing rates.
So how was an organization – that depended on engagement and building relationships to make a profit – going to survive, when the very people who were tasked with making sales were buried under mountains of paperwork instead?
Erya By Suria knew that they needed a solution fast – a way to transform their manual process into a digital presence that would create a more effective and efficient sales process.
Telcowin approached erya by suria with the right solution, and as they say, the rest is history. The salesforce sales cloud was deployed, allowing Erya By Suria to transform all its manual processes into digital visibility via the cloud, where everything was seamlessly shared throughout departments.
Thanks to its highly customizable platform, Erya By Suria readily adopted all business processes without affecting sales.
Now, the sales team can update information, activities, and reports while on the go via the mobile app, and quotation negotiations are done quickly with a faster approval process. This shift in productivity resulted in Erya By Suria being able to remove its previous paper-driven processes completely.
The salesforce sales cloud has enabled Erya By Suria to increase its success rate by more than 80% for each of their properties.
Today, their goal of increasing engagement and appointments with loyal client conversions is now simpler to achieve than ever before. Erya By Suria achieved excellent results with Salesforce Sales Cloud, and so can you.
Contact us today to find out how Telcowin can help you maximize your business potential.