Telcowin – Salesforce Support Services
Are you unsure of how to get the most out of your Salesforce Platform products?
Don’t worry – Salesforce Support Service by Telcowin is the solution.
If you have already or are currently thinking about subscribing to Salesforce Marketing Cloud, Pardot, Sales Cloud and/or Service Cloud, and are wondering
“Okay, I’ve invested all this money in getting the best solution for my organisation, but how do I optimise my usage of it?”
Then you’ve come to the right place. At Telcowin, we have made it our motto to put our clients at the centre of our business. This means that we go beyond sales to provide you with end-to-end solutions.As a Salesforce Gold Consulting Partner, we understand that the task of mastering a powerful tool can be daunting, and we have the expertise to walk hand in hand with you to ensure that your organisation runs optimally with continuous support, so that you get the most value out of your investment.
And that’s why we’ve launched Salesforce Support Service.
What does Salesforce Support Service do for you?
- We help you accelerate the process of adoption
- We enable you to outsource specific tasks to certified admins
- We customize your dashboard to suit your needs
- We ensure that you and your team are able to master the basics, get the relevant training, and benefit from one-on-one work sessions
- We provide all the answers to your questions via our support team
- We give you expert advice and guidance on the industry’s best practices
Salesforce Support Service offers three value-for-money packages to suit your specific needs.
Criteria for Support
Validity
Each package is valid for a total of 12 months from the support commencement date. Upon utilisation of assigned cases, additional cases may be purchased.
Platform
These packages are available exclusively for Marketing Cloud, Pardot, Sales Cloud, and Service Cloud subscribers only.
Support
These packages also cover implementation done by other vendors and support standard guidance for enquiries on deployed solutions.
As an exclusive preview for our loyal customers, inquire about this exciting new service today and receive complimentary service man-days when you sign-up with us!